I so angry right now!! I am traveling overseas and my card has been blocked!! I phoned the call centre last week to inform them that I'll be traveling, they made a note and gave me numbers to phone should I experience problems. I made one transaction on the plane and I get to Shanghai and tried to ...
Discovery's couriers, CCD just notified me in July, that they are on their way to collect updated FICA documents. I told them to have Discovery contact me, I won't just give anyone my FICA doc's. On 12 August 2013, CCD collected my FICA documents, and gave me an R100 Makro card for thanks. Then on ...
I received my Credit Card statement by e-mail and noticed that the advertised interest rate for a Discovery Gold card should be 18.7%! I then checked the rate I am charged and discovered it to be 1.65% higher!! I then phoned the call center and spoke to Tracy Khanalya and she told me due to my ...
I have a data contract with Altech Autopage Cellular, the debit order of which comes off my Discovery Card each month. Altech messed up the billing so badly (over a 6-month period) and eventually figured out that I was in credit. So, at the end of July, in their infinite wisdom, they deducted, not ...
We wanted to book tickets for the Michael Jackson Cirque du Soliel. My husband said he'd just received an email from Discovery stating that if we booked through them then we would get a 20% discount off the 4 tickets. He tried to get in, but to no avail. Later he called Discovery, after much ...
I phoned the call centre this morning at 7h10 about my card which was frozen due to FICA documentation outstanding. Ramaan was very professional and promised that he would follow up and respond before 9am. He phoned me at 8h40 to say that the issue was resolved and my card unfrozen. I even tested ...