My Kid lost the smart shopper card, as kids do. She finally told me, & I went & got a new one, points were transferred to new card, all done expediently, well done Pick 'n Pay! I forgot to put the new smart shopper card onto discovery rewards, entirely my omission. I received an sms telling ...
The full balance outstanding on my card account, was paid in full by transfer on 16 Nov. Still 4 days after this full payment, my card is declined when I try to pay with it. On top of this they charge a R7.00 fee every time they decline the card. I have been a customer for over 10 years, paying in ...
I WAS CALLED BY DISCOVERY THIS WEEKEND AND TOLD THAT THEY NEED TO DELIVERY A NEW CARD TO ME. I WAS TOLD THAT I NEED TO PROVIDE PROOF OF ADDRESS AND A COPY OF MY ID. THE COURIER ARRIVED, I HANDED OVER MY FNB BANK STATEMENT WITH MY RESIDENTIAL ADDRESS ON IT AND A COPY OF MY ID BUT THE COURIER REFUSED ...
I am petrol card holder of discovery from 2007 since last year I experience unnecessary charge on my petrol card- to my surprise my limit on the card is 3050.00. So the past two months September and October 2013 I have been charged over the limit charges whereas I never went over the limit. The ...
After numerous calls - three times I was promised that the agent would call me back - none of them have called me back. I care less about the problem and more about the lying - don't tell me you will call me back in two days and then don't. You have the recordings go and check - yes I was promised ...
Just wanted to five a big thank you for Gisela Peters for sorting out my problem with Discovery Card that was wrongfully debiting my account. She kept me up to date on the status of the query throughout the process and she sorted out in 6 days what an entire team of people at discovery and FNB ...