I made an enquiry about my bucks back bonus to find out when it will be paid out according to my records it is due 2013. With my enquiry the person who I spoke to about 3 months ago told me that the bonus is moved to 2014 because of a claim I have submitted. To my knowledge I did not receive any ...
IT IS MINDBOGGERING TO NOTE THAT I HAVE TO HOLD ON SO LONG TO HAVE A SIMPLE QUERY SORTED. I SPOKE TO A CALL CENTRE AGENT TO ASK FOR ASSISTANCE WITH REGARDS TO SUBMITTING A CLAIM UNDER MY TYRE AND RIM GUARD POLICY, HOWEVER I AM ALWAYS BEING TRANSFERRED AND THEN HAVE TO WAIT EXTREMELY LONG TO SPEAK ...
Very happy with service received at assessment centre shaun expained the repairs to me ...
I highly appreciate the good assistance with Dial Direct in reviewing my policy. Superb service ...
After a warm welcome we had a good interaction with Shaun who was fast and efficient doing his job. In addition, he took a look at the vehicle and alerted us that it was unsafe to drive the vehicle back home after the assessment. A driver was arranged to drop us at home. We were informed about the ...