Firstly when making changes to my policy a consultant cancelled my policy and re-instated the same day, but now my 4 year no claim bonus which is due in few months has been moved to a few years. I have been trying to have it reset since June. I phone on a weekly basis to follow up as I get no ...
I am insured with Dial Direct, my car was on the 9th of July 2013, and due to their erratic debit orders they wont pay out because the July debit order bounced back. Their debits have been placed on the following dates : 1st, 8th, 17th, 24th and 26th of the month. According to my policy the debit ...
Review of insurance, offered a lower premium by almost R500.00 ...
Hello, my name is Vanessa, I requested a refund from dial direct and they refuse to give my money back. Story is, a week after I took car insurance with them, I was involved in car accident, I called them and I was told that they cant help me. Funny, they deducted my account twice, worse I didn't ...
Good day Milly was professional, efficient, good communicator and informed me of products that would enhance my insurance cover. This was all underpinned by a pleasant and supportive attitude. Keep it up and thanks to Milly for her efficiency and Dial direct for their service. Imraan Allie ...
I had a car accident in Sept 2012 which was not my fault. A drunk driver drove into me and was needless to say arrested on the scene, Dial Direct was great wrt fixing my car but the work from the legal department to get the insurance money back as well as my excess that I paid has been short of ...