I paid to have a bed replaced on the 8th of March 2013 and was told that I would it would be delivered in two weeks. I'm still waiting and I wonder what mickey mouse company this is. I have made endless calls to which I was promised a call back that never happened. Can some one please tell me what ...
I purchased a bed online on 28 March 2013. The base and mattress were delivered on 20 April 2013. They delivered the wrong size mattress. I wrote a note on the delivery letter to say that the wrong size mattress was delivered. I phoned and emailed them on Thursday 25 April having waited to see if I ...
I have had a complaint about my mattress open with Dial a Bed since the 28th of January 2013. It is now a full three months later, and the issue has not been resolved. I constantly have to follow up with them, and they keep telling me the problem is with the supplier. They have even mistakenly told ...
Samuel Baloyi is an example of customer service. He was polite, friendly, humble, professional, and knowledgeable about the beds he was selling. He gave good advise with reasons. He readily admitted when he was unsure or did not know an answer and made the effort to research the matter and get back ...
Complaint regarding a Sealy bed purchased from Dial a Bed. We bought a bed from dial a bed Meadowdale at the end of April 2010 where two months later (June 2010) the mattress was already losing its shape and "caving in" if I can call it that. There after we were advised by the store that ...
On the 25/04/2012 I bought a mattress from Dial-a-bed. In the very beginning of March, 1 of the springs suddenly protruded. As the bed is still under guarantee I phoned Dial-a-Bed. They promised to send somebody within a week. Three weeks later on the 25th of April a man came to the bed (this was ...