I have contacted you for changing the address on a parcel. Rev.214236682 Tracking:4888667033 Still you delivered at previous address!! Wel done DHL ...
As an importer we have made use of DHL's services regularly in the past. Several weeks ago we have requested from them via email and telephonically SAD500 Customs Declaration form bearing the 7 digit bill of entry number as well as the transport document and invoice as proof of the goods having ...
I had a parcel sent from Germany and according to DHL it was delivered on 16/05/2013 UPU code CL731708955DE. To date I have not received it. Emails to DHL tracking do not get answered. ...
My parcel has been in the clearance department since Wednesday June 19, 2013 and it's still not cleared waybill/tracking number: 9108124970. Apparently the two guys who work with shipment from Botswana and Namibia are not at work so the process can only continue on Monday. I am highly frustrated ...
A few weeks ago I had a debacle with Dhl regarding a shipment of mine that went missing, after many failed attempts to get the story straight I put up a complaint and was immediately responded to by one of the managers, Joanna Goodman. She then explained to me and we resolved the issue and I hope ...
Its appalling the services or lack thereof that dhl offered to me yesterday. I was promised a parcel will be delivered after 18h00 and additional costs will be incurred. This morning the recipient was told that the delivery was allegedly cancelled and she should pick the parcel up herself. Whats ...