I have been waiting for an urgent parcel that is being couriered by DHL, I checked and it arrived at DHL Delivery Facility at 10H35 this morning. Great they would deliver this afternoon. I sat at home from 14H00 waiting and guess what, no parcel. When I check back with them its recorded that they ...
I submitted a parcel for Delivery to Arusha, Tanzania from Johannesburg, South Africa on Wednesday, 31 July with the promise that it would be delivered by latest Monday, 5 August. When I checked the parcel on Wednesday, 7 August I realised with disgust that the parcel had not yet left South Africa! ...
DHL founded my case to be that of negligence & refused to pay R8000.00 i was claiming suggested that i'm entitled to maximum liability of 25USD per kilo. The DHL Official Nosicelo prepared that claim and when it was authorisation that manager Lesego refused to pay because the DHL Official ...
I'd love to blame customs for this, but the truth is that they are not at fault. I receive hundreds of parcels a month (no exaggeration) and DHL is the WORST courier/clearing agent I have ever dealt with. SAPO clears parcels nearly instantly, Amarex/Berco are even better. FedEx/SupaSwift gets the ...
My parcel has been in the clearance department since Monday Jul 29, 2013 and it's still not cleared waybill/tracking number: 8766923443. Sunday 28 Jul Customs payment of R593.66 made proof of payment send to [Email Removed] Monday 29 Jul 11:55 receive "Payment Receipt Confirmation - Airwaybill ...
I have a complaint against DHL that fills pages, from bad service to mistakes that cost my company a fortune, but am unable to complain here in Windhoek as the manager himself was unable to help me and made part of the mistakes himself. I would like to contact someone in South Africa regarding ...