Bought a brand new defy oven on Saturday, got it installed. Used it once and the oven light bulb is already dead. Stove manual says it is the owners responsibility to replace it. Don't buy a defy!!! ...
Will not buy a Defy product again. No aftersales service. Products last for approx 1 year to 2 years which is when the warranty period ends. They expect you to then pay a leg and an arm to repair. ridiculous. ...
Following on from my first complaint in JULY - "Waiting forever for a repair" - Defy eventually made contact stating they couldn't source a replacement part for my fridge. They promised to replace the unit - Probably with another model as this 1 had been discontinued. Charles said that he ...
I am not at all impressed with Defy and will never buy another fridge from them again. In the normal course of events I would expect a domestic fridge to last 8-10 years without giving problems. I purchased a Defy D190 fridge in 2006 which after 3 1/2 years lost all its gas due to an internal leak. ...
I connected with DEFY 2 weeks ago (via Facebook) and shared my complaint that my Defy I purchased a Energy efficient Eco Frost fridge approx DFC384 Model C360M in December 2010/January 2011 - My fridge is not yet 3 years old and there is rust on the base of the top door and the seal on the top door ...
To Defy Management and everyone involved in this matter:- I have been through several bad experiences where I can write a book. Being in the service industry for many years I have also seen all levels of bad or no service to the public / customers. For the last couple of years I doubted that there ...