To think I have been a big fan of debonair, but after yesterday im disgusted. We went to buy 2 chicken filla as it is my favourite, the other pizza was fine but the second one. it was so bad to a point where we threw it away, is was so dry nothing in between the only thing I saw when I opened it ...
Debonairs promises quality service and care about its customers, unfortunately I learn the hard way that such promises are often deceptive. I previously posted my complains on poor service received from the Lenasia Branch and what followed then was a lip service customer service with no intention ...
Don't know how many times I have to complain before you guys get it right. You can refer to my previous complaints in that regard. Within the course of last week I ordered a large double stack, large chicken pizza ; a real deal chicken ; pineapple pizza as the munchkin menu is no longer available ; ...
On Friday 19th April I called the branch at around 3pm to order 3 x large pizzas, for collection at 3.30pm. The lady who took my order was Katlego. I arrived at 3.40pm and Katlego told me the order was not ready. I was asked to wait for 5 minutes. This turned into 10 minutes. The manager apologised ...
THERE IS A FEW TIMES THAT WE ORDERED DEBONAIRS PIZZA IN THE MENLYN SHOPPING CENTRE BUT FOR A DELIVERY TO BE DONE. FIRST OF ALL THEY ARE TAKING VERY LONG FOR THE ORDER TO ARRIVE AT OUR OFFICES AND WE ARE JUST ACROSS THE ROAD. WITH THE STAFF TAKING THERE TIME THE FOOD IS ICE COLD AND DRY WITH ALMOST ...
After complaining about delivery staff last week. I have only received an email saying that somebody would contact me after looking into the matter and guess what no one has. Surely a Company should at least contact a person even if it is just to tell them "to get lost". What has happened ...