I took this cover in 09/2012 for me & my son with the hope i could have medical insurance. It was a telephonic contract that promised that i will have benefits such as Dr's visits, pathological tests, optometry, dental and pharmacy services (at any pharmacy). But to my rude surprise when i went ...
I applied with DAy1 and was accepted and welcomed, given a policy number. After a month I noticed they did not debit my account I queried it I was supprised by an sms of rejection for a policy that was declined by DAY1. When I applied I disclosed everything that if they do not accept certain ...
I have been trying to get a response from the claims department for 2 months regarding a claim request that I submitted. I have not had a single feedback or even acknowledgement of receiving my claim (submitted numerous times now due to no feedback or progress) from the claims department. None of ...
I joined this scheme about 7 months ago, to date i have not received any documentation whatsoever, i have phoned the call centre and requested the doc's they say they will email it and it never happens. I phoned yesterday they said they are still awaiting membership cards. During this 7 month ...
I had to go for an operation in Dec 12, and phoned day 1 health where we have insurance for hospitalisation. Spoke to Margaret, she explained in detail what we whould do and form to be filled in which she also emailed to me. This should be recorded conversations??? She also said that they would pay ...