I went to the store on Thursday (06-06-13) to buy my 3yr old some puma sneakers worth R500. First of all when you enter the store, the consultants act as if they do not see you. You actually have to beg them to assist you. My daughter wears the shoes, just for one day and the stiches are already ...
I returned a birthday gift because it was a wrong size. The salesman Maxwell said the shoes was worn and he cannot sell it like this. he went to speak to the manager. when he came back from the manager he said i must go back home or to work and wipe the shoe and bring it back he will change it for ...
I bought Puma tekkies for my son saterday 25/05/2013 at this store. He showed me on sunday 26/05/2013 that the layers is pulling apart on the front of one of the Puma tekkies. When I spoke to the store manager on 27/05/2013 he said that there is "NO CASH REFUND" Policy, I told him that my ...
Its funny how a chain retail outlet can have a policy that does not allow for cash refunds, yet the consumer protection act protects the consumer on this. "Consumer's right to return goods 20. (1) This section is in addition to and not in substitution for-- (a) the right to return unsafe or ...
I drove to 3 and phoned a further 3 of the Crosstrainer stores in Johannesburg yesterday, looking for a pair of Nike CTR360 Football boots in my size, 8 (Average) to no avail. 6 Stores and not one pair? Stores that specialize in sporting equipment? Either your staff are incompetent and uninterested ...
I have applied for a RCS card online that was provisionally approved. I went to Cross Trainer at Waterfall mall Rustenburg and ask if they can issue me with a RCS card. The lady behind the counter then said that it is fine but do I know that I have to buy for R500 or more from their shop if I want ...