I have being trying to resolve a wrong billing on my account sense 2010 and not getting any luck, CITY POWER is always losing or deleting my reference numbers and they they want to cut the power. I thought ofter Carte blanc aired the problems with the billing it would inprove not so lucky, I'm know ...
Last monday (20th May 2013) my and a few houses on my street lost electricity... I contacted the call centre, the City Power Twitter page, Facebook page and their website. On saturday I received this SMS from City Power "Fault CPWEB195837 feedback: supply Restored - LV Section Fuses ...
CANNOT REACH CALL CENTRE FOR UPDATE POWER HAS BEEN OFF FOR 11 HOURS SINCE THE PLANNED 8. CITY POWER CALL CENTRE IS DROPPING CALLS TO AVOID THE MASS CALL VOLUMES AND IRATE CLIENTS. WORLD CALL CITY MY ...
Power went off in our area an 08:30 26th May. But impossible to log a fault, Cell phone reporting returns server not available as does to web site link. I have been listening to "our call centre is experiencing high call volumes, please wait for next available agent" for over an hour now ...
We have been experiencing alot of load shedding in Eldorado Park lately, Saturday 18 May at 18:00pm it went off and went on at about 22:30. On 20 May it went off again at 18:00pm peak hours when people are getting home from work busy cooking was turned on at about 13:15 21May, then at 17:30 21 May ...
I purchased a prepaid voucher for R100 at Pick n Pay. Unfortunately I gave them the wrong meter number as I recently moved flats in the same complex. I contacted their customer services using the email on the website, on how could I go about changing this voucher to my meter. I was advised to go to ...