We have stayed at City Lodge in Fourways over 3 occasions now and we were very impressed with one of your waiters (Innocent) who has been working at the venue since 2011. He was very friendly and helpful. He went the extra mile to ensure our stay was pleasant. He is a great asset to your ...
Hello Peter We attended the Gay Pride and when it was time to go home the car just would'nt start. It was late in the evening at around 7pm. As we were sitting there trying to figure out what could have gone wrong the next thing we know the guys from the Boardwalk Casino and the City Lodge were ...
As I type this complaint I am sitting in a silent room. Road Lodge Southgate has given a service. I booked a room in advance to spend 2 nights and only to get here and find the tv in my room is not working. Reception sends the security guard to look at it. Of cause he cannot fix it, he's not an ...
Nick Spacey ignored treated me and my wife and gave service to a white man and literally ignored the fact that we were there before the white man. The client went on to insult me and my wife in front of Nick (the manager) and he said nothing and did nothing about it. Bad service and was ...
1. I extend our stay - I wait 20 minutes for TWO employees to give us same room. 2. R1500 was RESERVED on my DEBIT card 3. House cleaning enters our room WITHOUT knocking DESPITE the "do not disturb sign", embarrassing my nude partner. 4. My partner went to the restaurant for lunch, he ...
We were in Jhb for a business conference and from the beginning, sorting out mixed up bookings, arranging luggage to be kept safe and their friendliness throughout the weekend, this was an awesome experience of good customer service from the staff of Town Lodge Midrand! Thanks for making the ...