I had Chubb install a new radio and a few pet friendly passives as well as signed a 24hr monitoring and armed response agreement in March 2013 I paid all monies owing as requested, a 50% deposit and the balance at completion. Out of the blue toward the end of July I received an email from Laverne ...
A year after I have sold my house, terminated my contract with Chubb - repeated phone calls, repeated emails, repeated promises from Chubb to sort it out, they STILL send me threatening emails about "my account" and the fact that I owe them money. This despite the fact they continued ...
I on the 6.08.2013 I logged a call at Technical department. I can't arm or disarm my alarm with my remotes. I was told that someone will phone me back. I phoned again later that week, same story, I spoke to Margo, Bernie and Spencer. Everytime someone is comming back to me to book a time. It is now ...
The mains of the alarm at my summer house went off on 8 April 2013 according to the records of chubb. Chubb did not report this to me. On 8 August on my return to the house I discovered that the mains was off and therefore the alarm did not work for 4 months. Chubb happily took my money every month ...
25 months ago I left a property where I was the primary contact and after many calls and emails of trying to get off their database my wife and I still get SMSes regarding promotions, calls about the account, (which was never in our name). We want out yet it seems impossible to get off their ...
Alarm system stopped sending signal, so called up Chubb to organise a check. Can you believe the cost is R550??? More than our paediatrician! Anyway, what can you do? Chubb guy arrives, checks, says battery is too flat to send signal, even when on mains power. New battery? R395! Now a security shop ...