Good day Cell C I have been using your 3G services since 2011. I sometimes go months with out using the data and still pay the full amount. The problem is that the data never rolls over to the following month, WHY is that? Secondly for the whole month of July I have not been able to connect and ...
I have just sent a long winded email to Cell C Customer service detailing another pathetic interaction with the worst call centre in the country. 1. Do not expect request like emailing of statements, capping of spend on data accounts to be understood or actioned. wait an entire month to see that, ...
After numerous complaints and promises, my lines are again suspended. I received a call from Ruth who requested that i send her my bank statements and promised to listen to the calls which she will give feedback but to dis day I'm still waiting, again there's no debit order that has been submitted ...
About 3 months ago I bought the once off 24gig data package where you get 2gig of data every month. It worked great in the beginning but for the last month I have been unable to connect during the week (sunday evenings to friday evenings). The rest of the time it works fine. I phoned their customer ...
I am still having the same problem with my contract being incorrect. I signed up for a Top -Up contract and Cell C is still billing me for a Straight line. This has been going on since May 2013, when I signed up for a top-up contract. Each month my billing comes to over R1600, and i have stand in ...
CELL CBlanche Opperman Escalations Agent 25 Wellington Road Parktown Johannesburg 0824578940 SUSPENDED MY 4 X CELL ACCOUNTS AS A RESULT OF MY APPARENT DEBIT ORDER NOT BEING PAID. I SENT BLANCHE OPPERMAN MY STATEMENT AND SHE SAID THIS IS VOID. I THEN APPROACHED NY BANK AND RECEIVED THE FOLLOWING ...