I asked for an early upgrade and that same afternoon I was contacted. So to get business and my... money, they were fast. I was told that I could get the phone now but the contract special I chose (R399pm 1.2gb data with a Galaxy S4) would only kick in at the normal time and I would have to stay on ...
My phone has been suspended and no-one can give me answer as to why and no-one is able to re-instate the service. I use my phone for work and this is unacceptable. My due amount at the end of the month is under R600. I have a current usage of around R1900 which they also cannot tell me why it is so ...
I upgraded my contract around the 17 August at Cresta branch. I took the promotion which was a Samsung Galaxy S4 and 1gig data bundle. I have noticed that I have incurred over R1600 worth of data since the contract started. I called customer care and spoke to the agent Portia, who advised that this ...
My husband went to Cell C in Menlyn on the 10th of August for his upgrade. Being concerned, he confirmed with the consultant that his new contract will still have R57 BIS and uncapped data usage. The consultant confirmed and stated that he still qualifies for same. On Monday, the 13th of August, my ...
I have recently taken out a 24 month contract with cell c and in the process I have changed banks, So i was told to email [Email Removed] with the change of bank details and this would be done. Well this was not the case at all. I changed these details on the first of August giving them enough time ...
After the CellC adverts of best coverage in South Africa I decided to cancel my existing contract and move to CellC. Since joining the network it has been one big struggle. Even though I always have signal, calls regularly don't want to go through (my phone just keeps on saying call failed). The ...