Cancelled my contract telephonically beginning of June as I was on a month-to-month. Cell C kept debiting in July and August. When I phoned again in July to ask why, they said they had no record of me canceling the contract in June. I asked them to look up the phone calls - nothing was done. I've ...
I enter the Cell C store in Pavillion Shopping Centre last week Sunday to obtain the new Samsung Galaxy S4.When I entered the store it was in a state of chaos, there were no designated areas for queueing nor did it have any areas to speak to their consultants. Customers were all over the store and ...
On the 17/08/2013, cellc mistakenly debited my R57airtime for BIS (which I already have paid for it for Aug'13). A query was launched on and they send me an sms saying that they get back to me within 24-48hrs whcih they didn't. It took me a week for cell c to re-imburse me with my airtime. Then ...
CELL C MUST WAKE UP AND CONNECT MY PHONE LINE I DIDNT CONSENT TO THIS SO CALLED GET IT SERVICES THAT THE GUY WAS BLURRING OUT MY PERSONAL DETAILS TO ME IN THE FISRT PLACE WHICH IS A BREACH OF SECURITY OF CELL C TO DO NOW EVERY MONTH I GET DISCONNECTED FOR R39 AND ARE FORCED TO PAY.NOT THIS TIME ...
I join Cell C 2 months ago. I signed up for a contract via the Call Centre, 4 days went past. I called in only to find out the guy did not do the paper work and went home. After speaking to a manager they tracked him down via the call recording (As I couldn't remember his name) and put him on only ...
Suddenly my contract on my phone is a prepaid and I have been on a control chat for the last 4 years, I have free minutes over 300 of them, but I am unable to use it, because the recorded voice message keeps on telling me that I have to recharge. I do recharge if my free minutes are finished ...