I moved to Cell C because they offered a good deal compared to the other networks. Since i received my phone its a gamble if i will receive e mails, sms or answer phone calls. My phone wont ring, i will just receive a sms saying that i have 6 miss calls. I cannot connect to facebook, instagram or ...
After 3 months of NON Service, I am sick and tired of your poor service and support. I've logged a call and then a complaint within the first week of getting the new contract. Your helpdesk does not work. Then they send you an email, when you respond, you get ignored and your communications goes to ...
I recently upgraded my cell phone through the Cell C headoffice. I have dealt with Roslyn Wetherill a few times in the past, she has always been brilliant. She has always gone the extra mile to make the process as easy as possible. This time has been no exception. Thank you. ...
Thanks for speedy response. Busi was great! I think you guys must invest in more adequate training or refershers for your other call centre agents. So that they all communicate the same information. Also a proper call recording system inpplace, to see all prior interactions. ...
CellC decided to limit all Blackberry users to 2GB data per month and there after charge each MB @ 15c. But they still continue to charge me R59 per month. Is that not? I signed a 24 month contract? How can they just change it? MTN / Vodacom have not made any changes. I WILL be cancelling my ...
I am really getting tired of CellC's broadband service around Centurion. In the last 4 months, its been impossible to get a connection (in the afternoons and mornings) and if you are lucky enough to connect, the speed is horrible. This has been daily between 16h00 - 22h30 and in the mornings ...