I just wanted to thank Cell C for providing me with great updates and information. Ashley In Cape Town is assisting with the Network problem in my area and Nelly followed up and helped with some account queries I had. Thanks for an excellent package and friendly agents. It's been a pleasure! I just ...
Been on the phone with Zanele from the Call Center for 16 minutes. Explained my whole query and then be told that I did not answer the questions correctly and cannot be assisted! This is not the first time I have phoned the call center and I have always given my correct answers! The query that I ...
I wrote an email to Cell on 30 July 2013 asking them to cancel my contract which was due to end at the end of August. Giving them one months notice as per their stipulation. In this email i also requested the cancelation of my brothers contract. My details were on top of the email and my brothers ...
I moved to Cell C recently. I got a Galaxy S4 on contract. After 3 months the battery was swollen and dead. I sent in my phone for repairs. After waiting just over a month. The phone came back.By the following day they haven't called me to let me know that the phone has arrived. I went to collect ...
I took my Iphone to cell c in Kolonade for Repairs, they then send it to midrand and tol me to come bk after 21 working days, I went the 6 times already they keep telling me to come the next day, as they continue to come up with stories everytime I go the, yesterday I was told that the repair truck ...
Last month I became aware of a problem with my cellphone whereby data was being used when I was not in fact using any (I had no apps open, was not on the internet etc). I duly called Cell C Customer Service on 17 September 2013 to enquire as to why my data was being used. I was on the phone to ...