A huge thank you to Lungani Gumede at Cell C (084 145 call centre) for going the extra mile with my cellphone application. You are the very best of agents I have dealt with this entire year and if there is an agent award; I surely nominate you. THANK YOU for making it a pleasure to apply for a ...
Friday morning at 08:00 I called the calll center to iniTiate a sim swap for a contract line. The lady told me that a person from the sim swap dpt would call me in under 48 hours to ensure that the security checks and activate my line. Saturday morning I still had not been called by anyone I called ...
Beginning of 2013, I did a Sim swop to Cell C, from Vodacom, because of their better rates. What a mistake!! On 23 November I encounter a problem and called Customer service, just to find out that MY NUMBER OF MANY YEARS, is not on my name!! I worked part time for for Ruan Vesage of Cell C, and he ...
I am furious... Since this contract started with Cell C, we never had an agreement that my account would be debited, as I always made payment via EFT, now suddenly for the past 3 months my accounts is being debited, where-as I am still making payment via EFT as well. NOW! This means I am being ...
On Saturday morning i received SMS from this mobigr8 saying that a reminder that i have joined their content service which i have not and when i checked my balance there was a R3 deducted I immediately contacted call centre who informed me that i have joined this subscription service and there is ...
I cant beleive we on day 32 and I havent recieved ANY Feedback from CELLC! Then again this is normal of the lower end service providers!!! Maybe Trevor Noah will think this is a good joke after I tweet him. Now please do what you do best and send me a macro reply saying someone will get back to me ...