I bought a wi-fi prepaid product from Makro (Huawei e355 router ws320 repeater) with the promise on the packaging (and in the store) that this product delivers to speed specifications. I have been having problems with connection speed and today was the 2nd time that I phoned Cell C for a ...
I purchased CellC prepaid connection a few days ago and enquired about 3G connectivity in my area. I was promised good data speeds but when I use it I see the speed is extremely slow. Call Center agents cant help! ...
My Nokia Asha 300 has gone back to CellC just 5 days after collection for battery problems. They had the phone for 6 weeks previousy to sort this problem out. Before it was delivered back to the store from the "repairs" department - I was told it failed a quality check. When I returned ...
I have had this same problem with Cell C for 3 years. When i first started with Cell C my contract was under my fathers name Athol Kent. 2 years ago my father left the country he organised with Cell C to transfer the contract into my name, i signed the documents and we sent them in. I dont what has ...
The iPhone 4S has a know hardware problem with the wifi module. I have had a phone for 6 weeks and i am now unable to access the wifi, (Google iPhone 4s wifi grey out) Cell C seem to think that it is acceptable to have a turn around of 21 days, not including saturday and sunday. The i Store replace ...
I have been on the phone multiple times with your customer care. My first time on the phone i was promised a callback, never got the callback, called in and spoke to 3 agents about the same query and none could answer until l i escalated it to a senior who said the problem was lying with smartcall ...