After a previous complaint on Hello Peter, I was so lucky to receive a "cut & paste response". What brilliant customer service... Asked to please be phoned, also still waiting for that to happen. After originaly promised to have my iphone 5 mid Feb, we are now heading for mid March. ...
I Called the customer service call centre to get help with zero signal strength on my 3 G speed stick. had to wait in the que for the regular call centre and then wait in another que when they transfered me. this has been my expereince in dealing with Cell C for years. agents are good when you ...
When I opened my contract (with which i should receive 300MB plus 50MB every month) I bought a prepaid 3GB (valid for a year) which was loaded onto my phone. The first month after the contract was activated I have received my 300MB = 50MB but after that I have not once received my monthly data. ...
In October 2012 I took out two contracts with Cell C, my wife's phone worked for about two months and the rest of the time it has been in for repairs. It has went in for repairs three times. I was informed on Friday (1 March 2013) that the phone is ready for collection. Upon arrival I was told that ...
After, i do not know how many follow - ups. Cell C has decided to refund me R1200 of which they have been debiting an billing incorrectly in my cellphone. The have taken this money physically into my account and now while i am following up i am being informed that it has been debited to my cell c ...
I once again write to Hello Peter complaining about the lack of communication from a Giant Network like CELL C. As promised timeously by CELL C that the person responsible will contact me, I now still await a response or least a telephone call from someone who is prepared to resolve my outstanding ...