I have enquired about the same thing over and over. Quick to put judgements against our name for paying but cant get an outstanding amount with bank details from you. ...
I signed a BB contract about 6 months ago, phone broke three times - each time, after 21 day cycles I was issued with a refurbished phone. the first one was broken 3 minutes after we left the shop, the other one a month after getting it, and now this one also broken. Stephan, the manager at this ...
I received a new Z10 Blackberry on 20/3/13 and I still have not had the sim activated after numerous calls to the call centre and customer service. I was promised it would be active by 13.30 yesterday. When it wasnt active I called before 5pm and then was told to phone another number and by the ...
I was a happy cell c customer for 10 years, using the SAME billing info for the entire period. In Dec 2010, I receive an SMS saying that my contract is in arrears and that to avoid my service being suspended I must make payment ASAP. I immediately call and speak to an agent, who assures me that due ...
I am waiting to port over to Cell C, but I need a data microsim for my iPad in the interim. I was told that sim cards were free, until I mentioned I needed a microsim. Now they want me to pay R150 just for the sim, that's crazy as I will need another microsim when I port over for my iPhone. I will ...
After being a loyal customer with cellc for 5 years and having endless problems be it billing messups, double debits, no airtyime loads etc. I decided to take my business to another service provider. Only to receive a call from Cell cs retention department Vishen Sigaban, who then as per normal ...