Ive had my phone since February. I've recently noticed a deterioration in wifi performance to the point I can no longer use wifi. My recent data bill shot up when I discovered my phone was no longer connecting to wifi instead using up expensive 3G. The specific problem with the iPhone 5 regarding ...
I renewed my contract with Cell C in Jan 2012. As part of the renewal I was to receive a new phone. This never arrived. After a number of calls over a 6 month period I went through to the Sandton offices and was there for over 2 hours. I was promised that the phone would be delivered to me the next ...
I Upgraded my cell c contract on 01-08-2012 to a straight up 50 contract. Cell C made the mistake of upgrade my contract to a straight up 50 TOP UP contract. I have the proof of my contract that i signed that is state Straight up 50 contract NOT STRAIGHT UP 50 TOP UP CONTRACT. I have 2 Different ...
I have to keep asking Cell C to cancel my account every month which they promised that they would. When I reported them on hellopeter on the 30 March Mbongeni from cell c promptly responded, apologized and said they'd refund me the money they took from my account within 14 working days. 14 days ...
I paid my account on 25/4/2013. I sent the Proof of payment to Customer service as well as escalations at Cell C. I received a sms after 3 days, stating that if I do not pay my account, both the contracts will be blocked. There are NO control at customer service or even Cell C accounts on payments ...
October 2012 roaming activated at Mall at Reds. Assistant spoke to activation department. We were not advised, nor dreamed that datausage could end up costing R1000 per hour. For the 2 days at airport the wifi section of account came to R11, 000. Logged complaint at head office with Francois ...