I had applied for a contract with Cell C, through their Direct Sales Consultant Angelo Graham, who approved my application over the phone and said to me that the phone will be delivered within 7 days. The next day I send an email to Angelo to tell him that I prefer the white phone, he did not ...
I cannot seem to get hold of the Contract Cancellation department and when I phone the call centre they say that they will put me trough and then I wait for 15 minutes whilst the music plays and then the line gets cut. Cell C also does not want to give me a number to be able to find out about the ...
Ok so Cell c got my number from somewhere again and called me to offer me an iphone 5 blah blah blah . i listen to the sales pitch not to be rude. and as soon as i tell the agent politely that i dont need it he just cuts the call. Well done Cell c great attitude . i was going to ask the agent about ...
On the 15/05/2013 I lodged a complaint, I received a response from Cell C saying Sipho will help me. Since then I have not received an email, sms, or a phone call regarding my complaint. I am disgusted in the bad service from Cell C and I am extremely upset that there has not been any follow up on ...
I had closed my bank account which my debit orders usually gets deducted from, I then did a manual deposit for 2 months service to cell c which I emailed and faxed to their accounts dept on 06/05/2013 . Then on 22/05/2013, they BAR all my outgoing calls!! I then phone the helpdesk and they tell me ...
I wrote a complaint on Friday, 17 May, and received a call from a Cell C consultant on Monday 20 May. The caller advised me to take my phone into the nearest Cell C shop, where it would be sent away to Johannesburg for repairs. Upon requesting at the shop for a replacement phone while my phone was ...