I am disgusted with the service received from Cell C today! I called Tuesday to ensure they raise the limit on my phone, why they have one I don't know. All went well and I was promised it will be resolved in 24 hours. They even gave me a reference number for the call so all went well! Today my ...
Cell C are very good with trying to get new customers with good rates and offers but forget about any satisfactory customer service once your roped in. My phone's screen cracked and I took it for a repair and they promised me it would take 7 - 21 days to complete. After I week I phoned to find out ...
Had 2 year contract with cellc which ended in December 2012, on the 16th of december i received an sms saying my upgrade has been approved i emmideately sent an email to customerservice saying that i did not apply for upgrade they must stop it, on the 02 jan 2013 i sent a fax to stop that to my ...
I logged a query on the 7/05/2013 till today I'm waiting for Ruth to resolve my issue. Ref 3051301874. Can somebody pls resolve my problem a bit of service will be highly appreciated. ...
1stly cell c listed me as a badpayer without even notifying me that a debit order doesn't go through every month, my line was never suspended and i did not get a single sms advising me that i had to make payments, the banking details on their system was incorrect and so was the debit date, i then ...
I think it's VERY unfair that Cell C just throws away whatever is left of your data bundle after 30 days. To add insult to injury, they don't even let you know that your bundle has expired, and just greedily start using your airtime to pay for data - at a hellishly expensive rate! One day you have ...