I called cell c to find out the status of my delivery of my new phone. i waited on the phone for 15mins to find out that my order has been rejected! i didnt receive a phone call to let me know. i was under the impression that everything was in order and my phone was on its way! i am very ...
I went to Cell C to move from my Vodacom contract to Cell C Straight up 400. I have been ready to sign and collect my new phone on my contract for the last 2 weeks. I was promised my Black iPhone over 2 weeks ago. I was there last Sunday to collect and it wasn't ready. I went back this past Sunday ...
I am now very frustrated!!! Mboneng who was supposed to call me with regards to my query still has not called!!! I called the call centre again yesterday and the agent advised me that initially my contract had to be changed to a Straight Up Top Up, which wasn't done. It was just changed to a ...
I have been living in the Brackendowns area for 9 years now. Been with vodacom and mtn and decided to try out Cell C. I must advise that the signal in my area is no good at all. I am constantly without service and this is not good as I am on standby for work and need to take calls etc. I have asked ...
I am hoping that by writing in my story that Cell C will decide its NOW time to take action considering few months later no action has been taken nor assistance given. I have been trying to report a with regards to usage on my one number but its falling on deaf ears and I am STILL being billed for ...
Why bother having a loyalty program for people who spend large amounts on there cell phones if nobody within Cell C knows about it. I have a friend who belongs to the former red carpet, that has now changed it's name, and spends roughly a half to a tenth of what my accounts are every month, but the ...