So following on about 2 weeks since my last complaint - after the billing issues (debit order not going through), I cannot activate my roaming due to the cell c issue being recorded on the system and now another dept declining my roaming! So here I am about to leave SA and will have no cell phone ...
Someone at Cell C Norwood Mall upgraded on my account taking a Sasung Galaxy S4 as well as a Samsung TAB leaving me with the bill and Cell C non responsive!!! They have even taken the liberty of moving this line to its own little account and that was the extend of Cell C dealing with this problem. ...
I purchased a BB10 premium plan on Saturday morning got my sms confirmation but NO bundle activated. Called 140 twice and both times l was told it is activated but not showing. Finally I was told to call technical support and was told there nothing they could do. I was given a ticket. 306150040 ...
I recently (01 June 2013) upgraded my Cell c contract with the new Blackberry Z10. 2 days later the phone froze and completely shut down. After calling the Cell c technical department, I was notified that the 2 day old phone needed a software upgrade and that I needed to book the phone in for ...
My wifes contract with cell c expired on the 03/06/2013 whereas she had already pre-ordered the Blackeberry Q10 which was to be picked up from the Cell C store in Ballito. The Ballito branch did contact my wife in the form on an email informing her that they will let her know as soon as the phone ...
In March of this year I contacted Cell C to cancel my DATA CONTRACT (MSISDN 0744926819). I was told by the operator that the contract had expired and therefore requested that it be cancelled completely. In April my account was debited for March as expected. In May my account was again debited, when ...