I took out a contract with Cell C Direct in April 2013 when on the phone with the cellc consultant i told him i want to port my pre-paid numb over to the contract!! its now the 18 of June and it still not done!!! i cant believe that cell c has such pathetic service that thy cant even port a numb ...
I CHANGED OVER FROM MTN DATA BUNDLES TO CELL C. SINCE I GOT THE SERVICE IT HAS NOT BEEN WORKING. THIS IS NOW ABOUT 3 MONTHS. I HAVE SPENT ENDLESS TIME ON MY CELLPHONE TO THEIR TECHNICAL SUPPORT DIVISION. EVENTUALLY I WAS TOLD TO LOG A QUERY WHICH I DID. ON THE 28TH MAY I GOT AN E-MAIL FROM THEM ...
I just spoke to my friend who has been waiting 1 month for Cell C to deliver her cellphone package. They did not contact her to notify about the back log of the product. When she called they were heartless in dealing with her and said to just have patience. I called back to the customer complaints ...
On the 9th of June I phoned the call centre about incorrectly selecting the BB bundle for BB 10 instead of the normal one. I was told they'll be able to convert it, but it would take up to 48 working hours. When I phoned today to follow up on when this will be done, I was first told by the call ...
Well here we are again. Clearly you take no pride in your brand. I have never experienced such arrogance and no care attitude then with cell c. Once again a debit went off on Saturday FOR 1750 IN TOTAL. WHAT THE HECK. I want to be phoned today and somebody better phone me. I have been patient and ...
SAME COMPLAINT. IT'S NOW 3 MONTHS, 2 WEEKS SINCE I GAVE IN MY PHONE TO CELL C FOR REPAIRS. I HAVE HEARD NOTHING FROM THEM. NO ONE ATTENDS TO MY QUERY OR CALLS ME BACK WITH FEEDBACK. WHERE ON EARTH IS MY PHONE? CELL C NOW NEEDS TO COMPENSATE ME FOR THIS TIME IVE BEEN WITHOUT A PHONE. HOW CAN IT TAKE ...