I'am a customer with 3 business contracts for more than a decade. As of recently Unauthorised Subscriptions proliferate on my Cell-c acounts, eg Smart040 @ R17.50/day, Opera, Premium SMS, etc. I have never authorised these and consider it to be! Cell-C is not helpful to prevent this new national ...
I have a prepaid cell phone with Cell C which is used mainly for emergencies. The current balance on the account is R64.00. Last week when attempting to make a call, a voice message informed me that the number was deactivated and I needed to recharge. I queried via email with customer service why ...
I took a data contract with CellC in February this year, it worked well for the first 2 months, but after that I haven't been able to use at home (where I need it the most). I reported the problem, they worked on it and it came right for a few weeks and it failed again. I reported again and was ...
After numerous attempts trying to send emails with attachments we have been unable to do so. Sending attachments through Office365 while being connected through; Telkom ADSL, Vodacom or MTN 3G does not deliver the same results at the same location. CELL-C has so far been unable to assist us in our ...
To whom it may concern: This is the third time I'm trying to correspond with Cell C with little success. Due to the fact that this letter will also be forwarded to the consumer board I feel the need to tell the whole story once again. In the last few weeks I came to the conclusion that there is ...
WARNING to everyone who lives in Gauteng: Cell C do not resolve connection problems; they dont care and respond either. My number 0823279283 has not been working in Honeydew for 6 months now. A NOCARE attitude and surely breach of contract from their side ...