I had to make a booking for my birthday dinner party. Asked to speak to the manager and he proceeded to write down my request will standing in the doorway. When we eventually sat to discuss my booking this manager was more interested in if I had a boyfriend, and about my beauty instead of doing his ...
We had arrived and waited twenty minutes for anyone to respond to our loud please for service. We were than disgusted by the fact that once receiving a wrong double order of cappuccino, both coffee cups were dirty, one with old coffee spill, the other with a lipstick stain. We than received two ...
Ordered a chicken salad. The order arrived, only the salad had no chicken. Nobody came to tell me about the stock shortage, they just brought the salad trying to pass it off as correct. That behaviour is bordering on. The restaurant had only been open a couple of days. Avoid if you can. ...
I went to Cappello on Friday evening, after a few drinks my fianc? came to fetch me, I was seated at a table and had my separate bill, the table had 3 bills (including mine) in total. The other couple left without paying and I was then told I'd be liable for the costs even though my bill was paid ...
We ordered Sky vodka and couple of beers and beers were delivered however no one informed us that they didn't have sky vodka. After 30min we bothered to go to the waitor to find out what was delaying and only to find out that they ran out of stock. We asked for manager and he didn't bother to buy ...
I was assaulted by the management, staff and bouncers at cappello in hatfeild square. I refused to pay for a drink that the waiter spilt in my lap. When I asked to see the manager a fat man and 2 bouncers grabbed me by the throat, ripped my shirt, broke my glasses and threw me out the venue. While ...