I love capitec because of their inovation, but fourways mall btanch is not thinking out the box. To have three consultants at such a busy time of the month and year os just bad planing, the ops manager needs to have anticipated hogh customer volumes and plan staffing accprdingly service To wait for ...
My name is Maria, have a savings account with the company and once went to the daveyton Branch to deposit an amount of R1700 and was asked for a pin number which never happened before. No SMS was received after the transaction happened, up until i went to the bank to request for a bank statement ...
Capitec gave me a multi loan without my consent and gave that information to the different ITC bureaus as a result this is affecting my scoring and affordability when I apply for credit. I have not used this multiloan and have asked them to close it and update my status accordingly at the credit ...
I cannot believe what has hsppened to me with still no resolution and capitec bank has really showed me they dont care about their customers or the service they give. I use mobile banking and on a saterday i transferred my money frm one account to another same bank, their systems where offline but ...
I have someone at home who took out a loan in 2011 with Capitec. She is not in good state of health, but the bank insists she needs to come to the branch to verify the fingerprints. All we needed is the settlement figure and the account to number to credit so we can settle this debt!!! With this ...
I am tired of the customer service there by Capitec Bank Tembisa Plaza. There are VIP's who don't queue at all. We get there in the in the morning the next thing you see someone smiling to the equiry tellers and the next thing they are helping her. What is wrong with that? It has happened several ...