I would like to thank Megan for sorting out my complaint. She contacted me and advised that she has already referred it to the relevant department before she even contacted me. She kept me updated throughout the whole process. Thank you and keep up the good work Meagan! ...
I walked into Capitec bank in Menlyn to open up a new account. I handed the cashier my Municipal rates and taxes form with my address, as well as my ID. the cashier told me because I don't have a suburb listed they cant help me. I told the Cashier that I live in the CBD as displayed on the ...
On the 10.12.2014, at about 17:15 my father and myself went to Capitec Bank to hand in his docs as he applied for a loan on the internet. We were met by the lady that was assisting people that walked in and we explained to her that we are here to hand in all the docs that was requested when we ...
On Sunday, I went to the Capitec Branch near to Checkers, to update my card. The consultant saw I had 2 accounts, one was inactive (at the time Capitec couldnt link my cell for mobile banking, so opened up a 2nd account, that I use with mobile banking) Today, I couldnt do mobile banking, as it was ...
I went to ATM to withdraw money! Money got debited off my account at Capitec but ATM never gave me any cash! Phoned ABSA Bank they told me to speak to my own bank! So I contacted my own bank, they told me they have to do an investigation and it will take up to 31 days. I have a receipt that states ...
My loan account is dublicated on my profile as if I have two loans of the same amount, please rectify. ...