I took out a loan with Capitec - with instruction (also in writing) that they can ONLY debit my account on the 23rd of every month which is my pay day and not any other day. They have since sometimes debited my account on the 22nd - NOT ACCEPTABLE and now on the 18th - MOST DEFINITELY NOT ...
On Friday the 13th December 2013, I went to nearest ATM machine and my card never came back and the machine just froze. I went back to the office to fetch my ID and to Capitec branch at Harrison Street, JHB. At the reception I found Ashwin who was so kind, helpful and understanding to my stress. He ...
Early in november I went to my local capitec branch to make arrangements to pay my loan and after making that arrangements and paying the amount of money I said that I would be able to pay I still get sms's and people from capitec calling me and telling me to make arrangements to pay the loan. Why ...
This morning my brother sent an email regarding his account being debited twice for the month of December, I called client services as he is working off shore and can not call or accept calls from a consultant hence I called on his behalf. I Simply hate the way the consultant handled the query, i ...
I had a small loan with capitec bank, I was left with some R59 to pay it off, and they handed me over to lawyers beginning of this year. They were well within their rights, I do not dispute that, however I have been trying to pay these ppl for a long time now but no one is telling me how much I ...
I did log a complain and received the below response on the 12/12/2013. Till today I have not received any feedback. Thank you for bringing your concerns to our attention! Lindiswa Beya-Nakani will take ownership of this investigation and will provide you with feedback within the next 2 working ...