I have a loan with Capitec which the debit order date was set at the first of the month. The first month the date was fine, after that Capitec just decided on THEIR OWN to make it the 28th. So every month they debit money where there is no money in my account because I haven't been paid yet. So if ...
While working in Kenya, I needed to reset my phone which meant I lost the Capitec internet banking security app and code. I called into customer care, and within 24h Zenzele Buthelezi (Business SUpport Centre) had forwarded my query to Megan Martin and set up a Skype appointment in order to verify ...
I would like to recommend Darian Wagner to anybody using Capitec Banik in Bayside, Table View. He has patience explaining the system and give very good service. Keep it up Darian, it was great doing bussuness with you. ...
Went to 2 banks in the mall on saturday namely nedbank and african bank of which the consultants attended to me very helpfully asked if i have all the relevant documents with (I did) and they welcomed me in. Unsucceddful @ those 2 banks then went off to capitec bank who is also the bank i bank ...
This bank is failing to keep us customers happy due to their new rule implemented when it comes to reversing disputed debits. It is now cumbersome to get a refund. ...
Wrt my previous complaint, Zanende said he couldn't get hold of me. That is so far from the truth. I asked him to contact me during my lunch time at 12:30, but he did not phone me then. That just shows me what kind of commitment Capitec has... From the 1st day I took up the loan in Oct 2012, there ...