I have never seen a call centre so hard and difficult to get hold of like Capfin, I have been trying since Thursday 23/09 up untill today 03/10 to call them I have called and used the option 1 for a call back how many times, sms and mail still not even 1 response how is it possible for a call ...
Monday I have settled my personal loan as promised Capfin they even send me an sms saying thank u they have recieved the amount, so during the day I called the call centre to ask for the settlement letter but the was no answer for the whole day, to my suprise today the debit order of R960, 61 went ...
I had a personal loan with Capfin and I decided to settle the balance before my term was finished. I called Capfin to find out how much was the settlement I needed to pay, they gave me the amount and I paid it. The following day I requested a settlement letter, Capfin told me I had paid an extra ...
Nope I don't think so. I went to PEP yesterday @ 12h00. At about 12h20 I received an sms saying my loan was provisionally approved and to get my banking details ready. At about 18h00 last night I got an sms saying they are working on it. At 07h25 I got a "missed call". I am saying missed ...
I have never seen a call centre so hard and difficult to get hold of like Capfin, I have been trying since Thursday 26/09 to call them I have called and used the option 1 for a call back how many times, sms and mail still not even 1 response how is it possible for a call sentre to have so many ...
I called Capfin I dont know how many times asking for the qoutation letter in order to settle the personal loan I took they said they would e-mail it to me it seems like they are delaying so that they can charge me more cause I really dont know what is so difficult to e-mail that letter to me. I've ...