I purchased the Base Camp 3 person tent for extreme weather conditions a few months ago and didn't get to use it any bad weather until this last month. During the trip, we had heavy rains and the tent ground sheet leaked, so I took the tent back to CUM & then replaced it straight away! I shop ...
I purchased some trail running shoes from Cape Union Mart Cavendish Square on 28 December 2012. One of the shoes quickly developed a loud squeak when used. I took the shoes back on 6 February 2013 after having hardly used them because of the fault. I was told that they would not replace them but ...
Bought new Tom Tom 820 live GPS on 10th of January.By the end of February I noticed it was faulty and returned unit to store. I have provided them with original invoice and as per the Consumer Protection Act am entitled to a full refund. They are refusing to talk to me other than say they will ...
The material on my KWay Kilimanjaro backpack was wearing out on the corner of the frame, after about 8 years of use. I took it in for repairs, which was done, and I was very surprised not to be charged at all. Thanks very much, Cape Union Mart. ...
Last week my mom and I went to exchange a pair of slippers that were too small for her. Alfred gave us such great service that is severely lacking in most other stores. Cape Union Mart should be proud to have such an employee and I hope that he gets the recognition that he deserves! ...
Went to Cape Union Mart on saturday in Bayside mall to buy slippers and when i got home i saw there were a pair of Hytec Sandals also in my bag. I took them back and told them they werent mine and i had been charged for them. What a drama to get a refund. First of all the cashier says she has not ...