Our Company subscribes to two Business Day newspapers. Since May 2013 we've experienced poor delivery of the newspaper - even before May it was poor, but since then it has gotten worse. Sometimes a week would go by without delivery of the newspaper. I've logged many calls to the call centre. Their ...
Despite responses to the logs on hellopeter to rectify, it is back to the non delivery story. In the last two weeks no paper received on 4 and 5 April (2 out of 3 days), this week no paper on 8 and 10 April. then this week I receive calls to renew my subscription and an email to renew. ...
Reported on hello peter on Thursday (7/03), received call from Colleen on Friday morning promising to speak to area manager to deliver (no paper received on this day). Then received paper for a week and then no paper today (Monday 18/03). ...
In the last 8 months, I've had two weeks of full delivery of the business day in spite of paying an annual membership in advance. All other weeks have been either no delivery, or 2 - 3 days in a week. I have given up with the call centre and no management is available to take my calls (always in ...
I subscribed on Feb 4th. No delivery. No one answers the helpline, no response to email. ...
I made a payment for a renewal of my Business Day Newspaper. The payment was made in November 2012 and I have not received 1 newspaper to this day! I have sent numerous emails but have had no response. I have phoned their call centre on 0860 262 626 but no-one ever answers and I am on hold for 10 ...