I recvd the MOST APALLING SERVICE.We were at Buiders @ around 9.30am 2 purchase wooden boards. We handed in &paid up @ 10.43am. We were told the wood would b cut in an hour. We then shopped around & left the store 2 get lunch. An hour later, we returned 2 be told - it'll be another hour. We ...
On 2 February 2013 we went to the branch and selected a shower door from the display. We wanted a specific size (900-950x1800) with clear glass which was not in stock and they couldnt tell us the price. I wanted to pay a deposit to ensure that they would order it. We were told they would phone the ...
We are frequent customers of Builders Warehouse, normally we go to the store at least once per week. every time we visit their service is worse and worse. there is never any sales people to assist in finding something, when you do find someone to help, they either have no clue therefore selling you ...
My family and I went to builders warehouse on the 8/02/3013 to shop around and then decided to buy on light that when write got to through cashier we asked to speak to the manager to negotiate a discount as we also enterto buy a pool chair. The manager immediately told the cashier NO without even ...
My interaction with Builders Warehouse was troublesome from the get go. I paid for cupboards which was delivered with 2 doors missing as well as gas lifts (which was later found in there storeroom). Once the sales person and manager inspected my house, they said I would be able to get the doors, ...
I purchased building supplies on the 26th of Jan 2013. Delivery was scheduled for the 28th, which took place but not all the stock was delivered. a Steel Window Frame was delivered without handles on it and this was also noted on the Delivery Slip. Phoned the branch and was told I have to come in ...