I have just gotten off the phone with the customer care line complaining about a box of smokes i bought at a local petrol station.after spending 15 minutes on the telephone i was told that they will replace my box with the same brand.and i must wait 3 to 5 working days just to get the couriers to ...
I have been smoking Stuyvesant extra mild for over 10years, 1 20's pack a day. but the quality of it is getting worse. I am considering changing to Dunhill. at least 2 cigarettes in every pack has huge tobacco stems and you just have to throw the cigarette away. I have taken pictures to show how ...
The Dunhill Fine Cut Menthol currently on sale at all the Pick n Pays in Kroonstad is stale, has no menthol (evaporated) and the packaging has changed twice since the ones currently on the shelves. Are you dumping your old stock on the consumers? ...
BATSA has decided to cut out on the discounts they were offering retailers. This leave them with no or minimal spending on advertising & marketing as they now doing nothing for their loyal customers which means they are promoting competitor advantages & illicit trade. This in turn means ...
I have been smoking Rothmans Special Mild for 10 years now and it seems the quality of the packaging is getting from bad to worse. On 3 occasions, when I open the plastic top to open the box, the box basically breaks, so the sides are not stuck correctly and I cannot close the box anymore, and this ...
I bought a carton of Dunhill Switch cigarettes and in every packet there is about five or six cigarettes where the tobacco rod just falls of the filter. Its not attached to the filter at all. This is a waste of money, I can't seem to find contact details for a complaint in South Africa. ...