The gautrain buses have rules that they want us to follow e.g. No listening to loud music or eating on the bus. This morning one of their own, broke those same rules. He was inconsiderate of the passengers, he played his cellphone out loud and to top it all the speaker was not working properly. He ...
Security manager harassed me on lodging a complaint due to lifts not working. He just said that it is not his job. ...
Good day I bought a Gold card @ Sandton station and loaded funds for - R1800 over the counter. The Teller did not explained to me the use of the ticket when I purchased it. I used the ticked on for 2 trips from Sandton to Heatfield (parking my vehicle @ Sandton Station taking the bus from Heatfield ...
I purchased a gold card at the Hatfield station but was not asked if I wanted to register my gold card, thus the beginning of the problem. After wards I purchased a 35 day pass at the Rodhesfield station. Once again no mention of registering my gold card. Now we come to were I am most unsatisfied, ...
A happy Gautrain user who changed to a very unhappy one. Bombela took over a month to inform me that I had 'tailgated' after I had just paid R904 for the cheaper travel pass. What's that I cry??? Why not tell me as soon as I committed this horrendous crime! Card witheld. On rushing thru the ...
I lost my card today phoned gautrain immediatly thiere comment was they know they should tell people to register and they dont she admitted being thiere fault not to inform people about this and just replied there is nothing that can be done ...