I bought a new BMW (Auto) from AutoGlen (07/12). I've had a number of issues mostly due to incompetence/sloppy customer serv - incl: 1-Smoking aro overfilling of engine oil by /- 2 ltr -drained by another branch (2 days off road) 2-Failed Fuel injector (4 days) 3-Brake fault (as per CPU), smoking, ...
DON'T DO ANYTHING AT AURIC BMW CLAREMONT I sent car in for a service, the car went in 100%. On collection the vehicle had a central locking problem the one door. They then told us to deliver the vehicle to our client and then re-book the vehicle in for another day. 3 days later the vehicle went ...
Terrible service received at the Clearwater branch of BMW. Car continually had problems, always on diagnostic machines etc: parts replaced but car was never serviced! As a result a of an oil sludge build up, which has now cost me over R70, 000 to fix, I get blamed for non maintenance of car. No ...
I'VE BEEN A LOYAL SUPPORTER OF BMW FOR 25YEARS BUT THIS!! YOU BUY A NEW CAR INCLUDING A MOTORPLAN UP TO 100, 000KM (WHICH YOU PAY FOR BY THE WAY AND INCLUDED IN THE PURCHASE PRICE) EXPECTING TO PAY FOR RENEWAL AT 100, 000KM OR 5YEARS WHICHEVER COMES FIRST. NO PROBLEM WITH THAT. MY CAR IS NOW ONLY 3 ...
I bought the new F30 BMW 3 series in October 2012. From day one, the wiper blade scratched on the bonnet of the car when washing the windscreen. When I took it back to BMW Zambezi Auto, the service department, as well as the general manager (Mr Gerhard Nel), informed me that is part of the design ...
I bought a my first car about two months ago. After a lot of thought, research & advice I decided to go with BMW/Mini for my 1st car. Given the fact that it is a reputable dealership & I "believed" & heard that the service is great. HOWever, in the 1st two months of having the ...