I bought a car from BMW Randburg, the service was great, but the after sales has been a shocker of note. I have refered my mater to the manager there after being ignored by his staff blatantly. He responded very quickly and informed me someone would contact me from head office, I am still waiting ...
How is it possible for a CAR manufacturer that markets itself as a premium vehicle to be out of stock on the most basic of spare parts (bumper and Fender) and to then expect me to wait in excess of 4 weeks for these parts to get shipped in. I honestly do not know what is worst, the unlicensed taxi ...
It is two months now since we had an accident due to natural disastr and no approval or decline from BMW insurance. The only excuse we get is that the policy is still new that is why they are taking long.that was suppossed to be mentioned when they sell the cover that we are going to suffer like ...
My car is in the repair shop for 5 weeks already and they haven't even started yet. Every time i follow up they've got a new excuse for why they haven't started yet. And Friday they refused to give any commitment at all. I phoned the customer care today and they couldn't' assist me, said that BMW ...
I won a helmet nearly a year ago. After having it for 3 weeks the material started coming loose over my eyes. Then 2 days ago i could not loosing the clips to take it off. I contacted BMW Customer care. They told me to phone Umhlanga I did they told me to phone Empangeni. So i did spoke to A Mr ...
18 May: I bring my Bike to Donford from Cape Town cause there is a sound in the engine between the rev ranges 4000 and 8000 and im concerned my bike may be damaged cause its less that two weeks old. John Car and the Mechanic test ride my bike ans both confirm there is a sound which is ver annoying. ...