I would like to bring to everyone's attention the pathetic customer service i received from your South African Billabong/Nixon Brand Manager. after sending in my ELITE CLASS Nixon Magnacon watch due to chips within 6 months of purchasing, i received notification 4 weeks later that it was wear n ...
While on holiday in George, my 2 sisters, my wife with my 4 month old son went to Billabong Garden Route Mall yesterday. While looking at the items for sale, one of the sales staff passed a comment to another: "Lyk vir my hulle wil steel (Looks like they want to)." My family was furious ...
I have logged a formal complaint to Billabong and I urge Billabong to give a straight answer in regards to refund policy and to discipline this rude individual, who clearly doesn't not know his own job and is a blatant and has no back bone to stand for what he said. If he had told me that I could ...
I visited the Billabong store in Cresta on Sunday and couldnt find my size in a bikini top. The staff were fantastic and told me that not only would they call around to find out which branch had it, but they would then order it for me! I have never had a store do this for me, usually staff are ...
I bought a dual time Nixon watch from this store on Saturday only to find that it did not work later in the day. Upon returning to the shop on Sunday I was told that they did not have a replacement item. I then looked at the other watches on display and was prepared to pay in more for another one, ...
I would just like to let billabong know that the quality over the years have really changed, About three months ago I purchaced a beautiful or so I thought billabong hand bag but alas it seems to have been really bad quality as it has started peeling and inside has torn. I am shocked as I expect ...