I cancelled my Better Life Mortgage protection policy prior to the debit order date because it was so much more expensive than what was out in the market. The Better Life employee replied via email that the cancellation was confirmed. This was on the 24-Jan-14. Yet on the 4-Feb-14 the debit order ...
A few months ago, I got a bond for my home through BetterBond. I had great service from BetterBond, but then a person from BetterLife called me to offer me insurance. I assume they got my number from the Betterbond database. I told them that I already had insurance and therefore did not require ...
I ve been on numerous occasions tried cancelling my bond cover with the above mentioned consultants, I have forwarded the necessary cancellations documents to them and not even one of them had the decency to acknowledge my cancellation request via email or telephone. Instead they keep debiting my ...
I got phoned by a person from betterlife earlier on this year, to get a life insurance policy with them for my bond, so I said yes as I want to get my loan. They said they would send me contact number via sms with their name which they never did, they also said they would email me forms and post ...
After struggling for week and going from banks to call centers all to try and get a number to contact betterlife about why they debiting my account for something I have no idea about. I called the call center to try and resolve this matter but I have had no luck getting through to a consultant, all ...
Good day, I attempted on several occasions to cancel my life insurance policy. It was for a house that is not even built yet and the property has not yet and will not be transfered over to me as the Developer is unable to acquire the funds. Since Jan '13 I send several emails and even completed a ...