I rented 2 cars three weeks ago. We paid a large amount of money for deposits and other things. I called the call center was not told because the time I needed the cars was weekend and that I will pay extra. Went to pick up the cars and was told we have to pay more as it was weekend. We were told ...
After returning my hire car an addition cost of R229 was deducted from my credit card. After phoning your Milnerton branch in Cpt I was informed that it was for additional insurance that I took out on the windscreen, tyres and rims, etc.. The day I collect the car there were a lot of people and I ...
I've been trying since the 13th to resolve a simple invoice error with AVIS. After numerous calls and emails I have decided to log a complaint on hellopeter. It has now been a week and all I have received is a 'default' response on hellopeter and emails with still no results. No one has even ...
Having rented a car from Avis for the best part of 12 months during 2012, I was involved in a non-fault accident start October where the driver of a HGV drove into the offside of my rental VW Polo causing damage in excess of R20K. The driver of the fault vehicle refused to give his details at the ...
I hired a car from Avis while my car was in for repairs, which took much longer than expected. Long story short I had it for 31 days, 10 days on insurance and rest on my account. Because I didn't know how long I'd need it for I extended the lease 3 times while it was in my possession. Avis took the ...
So I returned my rental last Friday, and the blog on my account is Still not removed. I called Pumi and the Centurion branch, not a very helpfull person. She just told me she is not getting an answer at Nedbank and will send them a letter, a freaking letter! How long before Avis gives me my money ...