I got a rental car from AVIS (Isando branch) through my insurance on the 17/Oct/2013 and returned it on the 12/Nov/2013. I was told that I would get my R1000 fuel deposit refunded back to me. 3 days later I called and asked about it as the refund still had not happened. I was told that it may take ...
Gugu contacted me 16:05 Friday afternoon to say unable to provide me with a car for 08:30am Monday. Earliest could be 12:00. I was cut off, phoned back, waited 13mins on hold to be told she would check the bookings for Tuesday. It came to 17:00 and the party that was going on there was so good the ...
Last week Thursday I got a car at the Avis Hatfield branch- When my daughter braked (not driving fast) the back brakes locked and she bumped into a fence - there were witnesses that saw what happen- Now Avis wants R3000.00 excess before I can get another car. It was not her fault - she could have ...
After hiring a car through Avis in South Africa, I returned home to find almost GBP500 removed from my account without explanation or authorisation. After spending almost an hour attempting to get through to their premium-rate number, I received an email which apparently 'explained' the charges. It ...
Avis ref # 5043274; 5044659; 5051142; 5051147 and 5052108. Rental agreement 0228-7804-ZA-1 No replies to these confirmation's of receipt of my e-mails. I booked a vehicle with an SAA staff discount code, and was quoted R310.00 for the 2 days rental picked up at Port Elizabeth Airport and returned ...
Avis was due to contact me concerning my courtesy car pick up/delivery on Thursday 28 November but only eventually called me on the 29 November in the late afternoon. Upon calling me i was told that the time i had requested to have the car delivered to me was no longer available to me due to other ...