We rented a car at O.R. Thambo last Saturday to go to a family affair. At the airport the car was said to be in an excellent condition with no dents or scratces. We took it as is and being very tired after a flight with a young baby, and with the bad lighting at the airport garage, we did not think ...
AVIS is a great company with brilliant staff. Every rental with AVIS has been an absolute pleasure. Not true of other rental companies! Please keep employing the best staff. Whatever you are doing works for me! ...
I couldn't't check the car properly as it was raining and I was rushing to work. Only to find out two days later that the car had scratches all along... I went to the branch and tried to explain only to receive bad attitude from the staff, now I have to pay for the damage. ...
In the middle of Oct 2013 I took a rental from AVIS as part of an insurance claim with Alex/Forbes. The vehicle was not inspected when I collected it and I had to go back inside and report a huge scratch across the back of a car with 1500K's on the clock before I removed the car from their premises ...
Why do I have to phone and request an invoice? And then you call centre lady won't assit she tells me to go to the website? Why can't you just email it like Europcar? If you have the process in place to finalise the rental and deduct money from my credit card, have the courtesy and the process to ...
I rented a car from Avis on the 29 and 30 November 2013. An amount of R 6130.77 was frozen on my account. I was advised that this amount will be made available on the return of the vehicle and the maximum it would take to return the money will be two weeks. I have been calling the service desk and ...