I was due for an upgrade, and I called their call centre. I was promised delivery of my new phone in a week. It's now 3 weeks. I called them again to check the status of my upgrade and I was told that there are having problems with delivery. A week later I called them again and I was told that they ...
Since August 2012 I have been billed WAP Content charges. Upon investigation I was told that these charges are for subscriptions. I have tried on numerous occassions to explain to the Altech Autopage call centre agents and to the personnel at the Autopage branch at the Pavilion Shopping centre, ...
I purchased Blackberry handset at Randburg outlet of Altech Autopage in Oct 2012 to replace a phone. This was a cash purchase. On 13 March 2013 I handed my phone in for repairs as it was faulty. I provided proof of purchase at the time as the phone is still under warranty. After waiting over 2 ...
I got my upgrade (BB Z10) towards the end of March. On 22nd April I returned the phone back to the Greenstone branch due to a fault. I was told it will take about a week to get a replacement. 3 weeks later I phoned the branch & was told the phone had been "dispatched." I then phoned ...
Prior to the 17 April 2013 I request the cancelation of my Mobile contract, On the 17th of April I spoke to Carmin Fisher, A lady at Altech, who told me that there is a outstadning balance required in order for cancelation to take place, I then on the 17th Made this payment and faxed through the ...
I have upgraded my contract at the beginning of the year and as per the consultant, Stanton Greyvensteyn, on the contract that I took out I would get 3 gig free for 4 months I decided to take the contract with the lap top, samsung pocket phone and modem I did receive my first 3 free gig after a of ...