Our phones were disconnected for paying the account late - I have 4 numbers on my account. 3 were all switched back on except for one - 076 730 4199. This occurred on 30 May 2013. The account was paid on 31 May - this number has yet to be activated. I have spoken to numerous people at Autopage and ...
Two months ago I posted a complaint here of how I was being overcharged for a top-up contract, Brian from the customer complaints division phoned me and had all his facts in a row when he did. He resolved my problem speedily and I was given a credit. This month we are back to square one... I was ...
YET AGAIN I HAVE TO SPEND HOURS OF MY TIME ON THE PHONE TO TRY AND GET THE SERVICE FROM ALTECH AUTOPAGE THAT SHOULD BE SEEN AS A SUPPLIER'S PRIVILEGDE AND A CUSTOMER'S RIGHT. A SIMPLE, SIMPLE PROCESS LIKE A SIM SWOP HAS TURNED INTO AN ENORMOUS NIGHTMARE OF INEFFICIENCY AND BAD ATTITUDES. WHY DO I ...
On Friday 14th June 2013, I received a message from Cell C, saying my BIS had expired. (Blackberry 9900), which is strange as I am on a contract phone via Autopage. I called Autopage, who informed me that Cell C should not be contacting as I have a contract with them. They proceeded to look into ...
Jason Stols very kindly assured me that the billing failure from Autopage would be correct and I'd receive my invoices as per normal. Sadly another month has gone by and still no invoice, had the same issue for 13 months now! ...
My current contract phone that was provided by Autopage Brooklyn started giving technical trouble. I returned the phone to autopage so that the phone could be fixed (which I had for about 1 year) and that the data on the phone be transferred to my older phone. The employee transferred the data onto ...